Podcast: What Does Your Customer Really Want?

by brechamgroup | Mar 30, 2026 | Podcasts

Here’s the reality check: if you or your customer can’t articulate the actual, bottom-line outcome, you are just doing expensive busywork. And building something literally no one cares about is a fast track to project failure. Join Chris Hamley alongside Jimmy...

Podcast: Why Do People Hate Change?

by brechamgroup | Feb 19, 2026 | Podcasts

In the spirit of The Performance Paradox, we are revisiting our core ideal: How to “suck less.” Here is the hard truth: You can have the perfect strategy and the best technology, but your process improvement is doomed to fail if your people don’t buy...

Podcast: The Performance Paradox

by brechamgroup | Dec 10, 2025 | Podcasts

Operations look great on paper – until they hit the floor. In this first episode of Performance Paradox, host Chris Hamley brings together operators and engineers who have lived through the chaos of real-world distribution centers—and found ways to turn...

Blog: Gaps Within Automation Projects

by brechamgroup | Mar 3, 2025 | Blog

“Did you hear how badly that automation project went?” It’s a small industry and we’ve all heard stories about how some projects went badly.  Unfortunately, some of us have lived through a few of them over the years.  The truth is, most project failures...

Blog: Trying to Justify Automation, Be Careful…

by brechamgroup | Feb 21, 2025 | Blog

Trying to Justify Automation? When thinking about automation, it is easy to be enamored with the improvement opportunity. Typically, you consider your starting point within the operation. Through some detailed conversations with vendors, integrators, and consultants,...