Are You Afraid of Accountability? We talk to operations teams and often hear about how they have been afraid to hold people accountable for their performance. Some go as far as to say, "having someone is better than having no one".    In the supply chain...

How Effective Is Your Supply Chain Leadership Organization? We hear continual concerns of degrading performance in supply chain operations. The comments we hear are:   People just don't want to work as hard as they used to We pay more to get lower performing people We...

Intelligence vs. Decision Making Coming out of ProMat last week, we were taken by the growth in the Bot market in recent years along with the use of the word, "Intelligence". With the latest and greatest tools in the market, you gain amazing insights into your...

Trying to Justify Automation? When thinking about automation, it is easy to be enamored with the improvement opportunity. Typically, you consider your starting point within the operation. Through some detailed conversations with vendors, integrators, and consultants,...

Creating Demand For Process Improvement We talked last time about the need to create demand for process improvements.  The key to meaningful process improvement is getting the impacted teams to buy into the idea.  Too many times, we fall into the misperception that...