Podcast: Why Do People Hate Change?

Podcast: Why Do People Hate Change?

In the spirit of The Performance Paradox, we are revisiting our core ideal: How to “suck less.” Here is the hard truth: You can have the perfect strategy and the best technology, but your process improvement is doomed to fail if your people don’t buy...
Podcast: Why Do People Hate Change?

Podcast: Why Strategy Breaks on the Warehouse Floor

Operations don’t fail because of bad strategy—they fail because execution breaks down where plans meet reality. And in distribution centers, that gap shows up fast. Right now, supply chain leaders are under pressure to move faster, do more with less, and still deliver...
Blog: Are You Afraid of Accountability?

Blog: Are You Afraid of Accountability?

Are You Afraid of Accountability? We talk to operations teams and often hear about how they have been afraid to hold people accountable for their performance. Some go as far as to say, “having someone is better than having no one”.    In the supply...