Operations look great on paper – until they hit the floor.
In this first episode of Performance Paradox, host Chris Hamley brings together operators and engineers who have lived through the chaos of real-world distribution centers—and found ways to turn dysfunction into performance that lasts.
This episode features Jimmy Donahue, Andy Smith, and Jason Freed for a no-fluff conversation on how precision thinking drives performance—and delivers results that actually stick in real-world distribution environments. Expect sharp insights, a few laughs, and maybe even a look at some of the worst DC setups they’ve seen. The group will unpack how things got that way—and what it really takes to turn the mess into measurable improvement.
You’ll learn:
- How to identify the real reasons behind DC inefficiencies
- Practical ways to turn strategy into measurable execution
- What “precision thinking” looks like on the warehouse floor
- Why lasting performance requires both data and discipline
Special thanks to Let’s Talk Supply Chain for producing it.